support

Get in touch

Having trouble with one of our apps, or need help with an account, subscription, or purchase? Email us directly. A real person reads every message.

To help us respond faster

• The name of the app and the version you are running
• Your device and operating system version
• The email or username tied to your account, if you have one
• What you expected to happen, and what happened instead
• A screenshot or screen recording, if the issue is visual

Response time

We answer most inquiries within 24 to 48 business hours. Billing and account-access issues are prioritized.

Refunds and subscriptions

Purchases made inside our iOS apps are processed by Apple, not by us. Refunds and subscription changes for those purchases are handled through your Apple account. Email us anyway if something looks wrong and we will help you sort it out.

Security & privacy

To report a security vulnerability or make a data request, use the same address above and mark the subject line accordingly. See our privacy policy for details on what we collect and how it is handled.