privacy policy

Introduction

PattyTech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (collectively, the "Apps"). This Privacy Policy applies to all of our Apps published on the Apple App Store.

Please read this Privacy Policy carefully. By using our Apps, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Apps.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use our Apps, and information from third-party sources.

Information You Provide to Us:

• Account Information: Username, email address, password, profile picture
• Profile Information: Name, bio, preferences, and settings
• User Content: Photos, videos, comments, messages, and other content you create or share
• Communications: When you contact us for support or feedback
• Transaction Information: Purchase history, subscription details (processed through Apple App Store)

Information Collected Automatically:

• Device Information: Device type, operating system version, unique device identifiers, mobile network information
• Usage Data: App features used, time spent in the app, interaction with other users, crash reports
• Location Information: Approximate location based on IP address (we do not collect precise GPS location without explicit permission)
• Analytics Data: App performance metrics, error logs, debugging information
• Advertising Identifiers: IDFA (Identifier for Advertisers) if you have not opted out of ad tracking

Information from Third Parties:

• Social Media Platforms: If you connect your social media accounts
• Analytics Providers: Information about your app usage and behavior
• Advertising Partners: Information about ad interactions and conversions

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Apps and services
• Create and manage your account
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Apps
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Apps and provide content or features that match user profiles or interests
• Process for any other purpose for which the information was collected
• Comply with legal obligations and enforce our terms and policies

3. How We Share Your Information

We may share your information in the following situations:

With Service Providers:

We share information with third-party vendors, consultants, and service providers who perform services for us, including:

• Cloud hosting and infrastructure providers
• Analytics and performance monitoring services
• Customer support tools
• Payment processors (Apple for in-app purchases)
• Email delivery services

For Legal Reasons:

We may disclose your information if required to do so by law or in response to:

• Court orders, subpoenas, or other legal process
• Government or regulatory requests
• To protect our rights, privacy, safety, or property
• To enforce our terms and conditions

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

With Your Consent:

We may share your information with your consent or at your direction.

Aggregated or De-identified Information:

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position

When we no longer need your information, we will securely delete or destroy it in accordance with our data retention policies.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability:

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

Correction:

You can request that we correct or update inaccurate or incomplete personal information.

Deletion:

You can request that we delete your personal information, subject to certain exceptions.

Restriction of Processing:

You can request that we restrict the processing of your personal information under certain circumstances.

Objection:

You can object to our processing of your personal information for direct marketing purposes.

Withdraw Consent:

Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

We do not sell personal information to third parties. California residents may make a request pursuant to their rights under the CCPA by contacting us.

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing:

We process your personal information based on the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Protection of vital interests
• Our legitimate interests (when not overridden by your data protection rights)

International Data Transfers:

Your information may be transferred to and processed in countries outside of your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

Right to Lodge a Complaint:

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

9. Children's Privacy

Our Apps are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.

For users between 13 and 18 years of age, we recommend parental guidance when using our Apps and sharing personal information.

10. Third-Party Links and Services

Our Apps may contain links to third-party websites, services, or advertisements that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

This Privacy Policy does not apply to information collected by:

• Third parties through any application or content that may link to or be accessible from our Apps
• Apple through the App Store or iOS operating system

11. Analytics and Advertising

Analytics:

We use third-party analytics services to help us understand how users engage with our Apps. These services may collect information about your use of our Apps and other websites and apps over time using cookies, device identifiers, and other tracking technologies.

Advertising:

We may display third-party advertisements within our Apps. These advertisers may use tracking technologies to collect information about your activity across apps and websites to provide you with relevant advertisements.

Your Choices:

• You can opt-out of personalized advertising by adjusting your device settings (Settings > Privacy > Advertising > Limit Ad Tracking on iOS)
• You can reset your advertising identifier in your device settings
• Some of our Apps may offer ad-free premium versions

12. Push Notifications

With your consent, we may send you push notifications to provide updates, reminders, and promotional messages. You can manage your push notification preferences through your device settings or within the App settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy in the Apps
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification if required by law

Your continued use of our Apps after changes indicates your acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

PattyTech
Email: support@pattytech.com

For EU/EEA residents: data protection requests can be sent to the same address and will be routed to our data protection contact.

When contacting us, please provide:

• Your name and email address
• The name of the App you are using
• A description of your request or concern
• Any relevant details to help us address your inquiry

15. Apple-Specific Provisions

When you use our Apps on Apple devices:

• Apple's privacy policy applies to Apple's collection and use of your data
• In-app purchases are processed by Apple, and Apple's terms apply to those transactions
• We use Apple's APIs and services in accordance with Apple's guidelines and requirements
• You can manage your App permissions through iOS Settings
• You can request your data from Apple through their privacy portal